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Support and Security
Cloud Accounting offers a built in online knowledge database where answers to thousands of issues can be found online by simply asking a question.

Support and Security

Getting Started Guide

We know it’s vital that your business runs smoothly. We also understand that many clients tend to work on their accounts outside of usual business hours. Therefore, we understand the importance of providing easy online support for your business not only during a typical working day but also the weekends.

M.Zaidi and Co Chartered Accountants and Registered Auditors Cloud Accounting offers a built in online knowledge database where answers to thousands of issues can be found online by simply asking a question. Our flexible online FAQ database covers everything from getting started to more detailed advice.

If you need further support you can also email your questions to our help desk at a time that suits you. We will work hard to find the right answer while you get on with business. Usually we can provide you an answer within 3 working hours.

You can email your problems to tax@zaidiandco.co.uk where we can provide assistance in a swift manner.

In regards to security it is our top priority to ensure that our customers’ transaction data is kept secure at all times:

  • All data stored securely online and backed up every day
  • No longer spend time backing up your data or fretting because you still haven’t done it.
  • Levels of security is always of upmost importance to us. The security will be comparable with that of internet banking
  • Peace of mind knowing your financial information is much more secure than it is stored on your own computer

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